Question 1

Is PetzOman free to use?

Accepted Answer

Yes, 100% free. PetzOman is a community-driven platform for rescuing, fostering and rehoming pets across Oman. There are no fees for listing, adopting or fostering.

Question 2

Can I sell pets or charge a fee?

Accepted Answer

No. PetzOman is strictly for adoption and fostering. Selling or trading pets is not allowed, and accounts found selling pets are suspended.

Question 3

Why can't I put my phone number in the pet description?

Accepted Answer

To protect everyone's privacy and prevent sales, contact details are not allowed in descriptions. Contact details are shared only after PetzOman approves a request.

Question 4

Which areas do you cover?

Accepted Answer

We serve pet lovers across Oman, with most listings in Muscat and nearby areas.

Question 5

How do I adopt a pet?

Accepted Answer

Open a pet's page, tap Adopt Now and answer a few short questions. Our team reviews your application, and once approved you'll receive the owner's contact details.

Question 6

What is the difference between adopting and fostering?

Accepted Answer

Adopting gives a pet a permanent home. Fostering means caring for a pet temporarily until a forever home is found.

Question 7

How long does approval take?

Accepted Answer

Most requests are reviewed within 1–2 days. You can follow the status anytime in My Requests.

Question 8

What if my request needs more details or is declined?

Accepted Answer

We'll tell you what's missing. You can update your answers and send the request again from the pet's page or My Requests.

Question 9

How do I list a pet?

Accepted Answer

Sign in, add your pet in My Pets, then choose whether to post it for adoption or fostering.

Question 10

Where can I see who requested my pet?

Accepted Answer

Open My Pets and tap the Requests button on your pet. Contact details appear once a request is approved.

Question 11

What are reposts?

Accepted Answer

Each pet can be reposted up to 3 times, once every 24 hours, to move it back to the top of the listings.

Question 12

What happens when my pet is adopted?

Accepted Answer

Mark it as adopted from My Pets. It stays visible with an Adopted stamp so others can celebrate the happy ending.

Question 13

How do I report a suspicious listing?

Accepted Answer

Tap the Report button on any pet's page. Our team reviews every report.

Question 14

How can I contact PetzOman?

Accepted Answer

Use the support button at the bottom of any page to reach us on WhatsApp, join our WhatsApp community or follow us on Instagram.

Frequently Asked Questions

General & Platform Rules

Adopting & Fostering

Listing a Pet

Safety & Support